Legal
Terms of Use
1. About 2SWAGG STUDIO and These Terms
Last updated: 17 October 2026. 2SWAGG STUDIO is operated by 2SWAGG INTERNATIONAL PTY LTD (we, us or our). These Terms apply to https://2swagg.com and our dance classes, course enrolments, passes and related services. Please read them and the conditions shown for your chosen product before booking. Nothing in these Terms removes rights or remedies that cannot lawfully be excluded under the Australian Consumer Law or other applicable law. Merely browsing this website does not constitute consent to promotional photography or marketing.
2. Classes, Locations and Booking Information
We offer classes at St Leonards and Sydney CBD, including adult classes, Kids classes and MINISHOW courses. Check the location, address, instructor, level, date, Sydney local time, duration, point cost and price for each booking. A booking at one location does not automatically reserve a place at another location. A valid paid ticket, eligible pass or sufficient eligible points and an available place are required. Your place is reserved when the booking is confirmed. Purchasing a pass alone does not reserve a class. Please contact us if a payment succeeds but confirmation is missing. For a whole course, cancellation closes 24 hours before the first session (Sydney time). After this deadline, the whole course and all points paid cannot be cancelled or returned, including later sessions. Before the deadline, an eligible cancellation releases the entire course and included performer admission, and points return to their original packs with their original expiry. Statutory consumer rights are unaffected.
3. Accounts and Accurate Contact Details
Provide accurate account and booking information and keep your contact details current, including a reachable telephone number when requested for class changes, cancellations or emergencies. Do not share passwords or use another person's account without authority. Notify us promptly of suspected unauthorised access. You are responsible for activities you authorise on your account. This does not make you responsible for loss caused by our own breach of a legal duty. A parent or legal guardian must manage bookings and provide appropriate consent for children who cannot do so themselves.
4. Prices, Payments and Points
Prices are in Australian dollars (AUD). The applicable price, point cost, product conditions and any applicable taxes or fees must be shown before payment. Payments are processed through Stripe. Do not send payment card details through our contact form. Points are booking credits, not cash, and can only be used for eligible services. Passes and bookings are personal and are not transferable unless we approve a transfer. Eligibility, expiry and promotional conditions shown at purchase apply, subject to your statutory rights. We will not retrospectively increase the agreed price or point cost of an existing confirmed purchase. If you identify a pricing or payment error, contact us so we can resolve it fairly.
5. Points Passes and Unlimited Passes
Each purchase retains the scope and expiry agreed at payment. Standard adult regular classes use 1 point; Kids regular classes use 1.5 points. The First Timer offer is 3 adult regular classes for AUD $45, valid 10 days, once per eligible new student as their first class/pass purchase. It excludes Kids and events. Standard packs are 5 points / AUD $110 / 90 days; 10 points / AUD $200 / 180 days; 20 points / AUD $390 / 240 days. Standalone 1-point purchases are no longer sold. For one class, select the session in Schedule and pay its listed AUD price directly. Existing purchases retain their original expiry terms. Eligible balances combine automatically, using points expiring soonest first. New purchases do not extend previous points. Unlimited is sold as 30 days / AUD $399 or 90 days / AUD $1,188. It includes regular adult and Kids classes, masterclasses, workshops and pop-up classes; MINISHOW, audience tickets and private classes are excluded. Validity begins when payment is confirmed; a renewal adds its period after an existing active Unlimited period. Reserve every class; all sessions must fall within the applicable validity. There is no automatic renewal. Previously purchased passes retain their original terms. New Member purchases and promotional codes are temporarily paused; automatic Member discounts are temporarily paused, and the published standard points-pack prices apply to all accounts. Completed purchases retain their original terms.
6. MINISHOW Whole-Course Enrolment
MINISHOW is a fixed-price whole-course enrolment: the current 3-hour courses cost AUD $80 and 4-hour courses AUD $100, including the participant's own AFTER DARK performer admission. Pay once on the course's EVENTS page; confirmation reserves all listed sessions. Points, Unlimited and additional discounts do not apply. Multiple active team enrolments give one personal performer admission, not extra audience tickets. Friends and family purchase separate audience tickets. Review every session date, time, location and performance requirement before enrolling. Missing a session does not automatically entitle you to a make-up class or partial change-of-mind refund. Contact us about exceptional circumstances. This does not restrict remedies for a cancelled, materially changed or deficient service under applicable law. Single-session booking is available for AUD $25 before the last rehearsal, cash only, without performer admission. The final session is for whole-course participants only. Points and Unlimited do not apply.
7. Participant Cancellations and No-Shows
All confirmed payments for classes, points packs, passes, MINISHOW courses and admission tickets are final for change of mind, personal scheduling conflicts, inability to attend, no-shows or other personal circumstances. Customers cannot initiate monetary refunds through the website. Cancelling a reservation does not reverse the payment or convert it into cash. You may cancel through My Page at least 24 hours before the scheduled start time, measured in Australia/Sydney time. Whole-course cancellations use the first session deadline; single MINISHOW bookings use the selected lesson. Self-service cancellation is disabled within 24 hours. Eligible points cancellations return credits once to their original packs with their original expiry dates. Unlimited cancellation does not extend pass dates. Late cancellations and no-shows forfeit the booking. Cancelling a whole course releases all sessions and included performer admission. Studio management may approve an exceptional refund for a verified duplicate payment, payment-processing or system error, a studio-caused cancellation, or a remedy required by law. Contact 2swaggstudio@gmail.com with your order reference. Any approved monetary refund is processed by an authorised administrator to the original payment method, with the reason and amount recorded. This is a reviewed exception, not a customer self-service or personal-cancellation entitlement. A full order refund removes the associated booking or pass rights; used entitlements require individual review. Bank processing times may apply. Nothing in this policy excludes, restricts or modifies a right or remedy that cannot lawfully be excluded under Australian Consumer Law or other applicable law. Conditions expressly promised for an already completed purchase remain applicable.
8. Studio Changes, Cancellations and Refunds
We may make reasonable timetable, instructor or venue changes for genuine operational or safety reasons and will take reasonable steps to notify affected students. If we cancel a class, contact us to discuss an appropriate replacement, restoration of the relevant booking credits or any other remedy required by law. For a material change to a purchased service that you cannot reasonably accept, contact 2swaggstudio@gmail.com promptly. Studio management reviews any exceptional monetary remedy separately from the booking-cancellation action. Approved monetary refunds are restricted to authorised administrators and return to the original payment method. A legally required monetary remedy cannot be replaced by compulsory studio credit without a lawful basis or your agreement. Events beyond our reasonable control may require rescheduling or cancellation. They do not remove non-excludable consumer rights or automatically permit us to retain payment for services we have not supplied.
9. Dance Risks, Health and Safety
Dance is physical activity. Depending on the class, foreseeable risks can include slips, falls, strains, collisions, fatigue and aggravation of an existing condition. Choose a suitable level, follow reasonable safety instructions, warm up, wear suitable clothing and footwear, stay within your capabilities and stop if you feel pain or unwell. Before participating, tell the instructor privately about any injury, medical condition or restriction that is relevant to safe participation, and obtain independent medical advice if you are unsure whether a class is suitable. Share only the health information reasonably necessary for safety. Classes are not medical treatment and do not guarantee a particular fitness, performance or competition result. Participation is voluntary and involves inherent risks, but acknowledging those risks does not waive liability that cannot lawfully be excluded, or our obligation to provide services with legally required care and skill.
10. Children, Guardians and Emergencies
Kids classes have the age requirements stated in the class listing. A parent or legal guardian must authorise a child's participation, provide reliable guardian and emergency contact information, and arrange suitable drop-off and collection. Attendance at a dance class is not an agreement to provide general childcare outside the scheduled class. Tell us about relevant safety needs and who is authorised to collect the child. We may contact a guardian or emergency services where reasonably necessary for safety. Promotional photography of an identifiable child requires appropriate, separate consent; it is not authorised merely by a class booking.
11. Conduct and Reasonable Studio Management
Treat staff and other students respectfully. Harassment, discrimination, violence, unsafe conduct, deliberate damage, unauthorised filming and deliberate misuse of bookings or passes are not permitted. We may refuse entry, stop participation or suspend access where reasonably necessary to address a genuine safety issue, serious misconduct or material breach of these Terms. The response must be proportionate. We will explain the reason and give an opportunity to respond where practicable, except where urgent safety action is needed. Any treatment of unused paid services must be fair and consistent with applicable law; it is not automatically a forfeiture of every unused pass.
12. Personal Belongings
Please keep valuables with you, follow reasonable storage instructions and report lost items promptly. Do not leave belongings unattended or obstruct entrances, exits or dance space. We do not provide a general valuables-storage service. We are not responsible for losses caused solely by circumstances outside our reasonable control, to the extent permitted by law. This does not exclude responsibility for loss caused by our own breach of a legal duty.
13. Photography, Video and Intellectual Property
Ask permission before filming an instructor or another student, and respect any refusal. Identifiable student images must not be used for public promotion without the appropriate consent. Consent for studio marketing will be requested separately from class booking, including appropriate guardian consent for children. You may decline optional promotional use. Event-specific filming arrangements must be explained in advance. Website text, logos, images, videos and other protected material belong to 2SWAGG INTERNATIONAL PTY LTD or the relevant rights holders. Do not copy, commercially exploit or redistribute protected material without permission or another lawful basis. This does not claim ownership of third-party music or remove rights granted by law.
14. Website and Third-Party Services
We aim to keep booking information accurate and the website available, but technical interruptions can occur. Contact us about missing confirmations, inconsistent balances or suspected duplicate payments. We will investigate and correct confirmed errors; an outage does not cancel your statutory rights. Stripe and external websites or social platforms have their own terms and privacy practices. We do not control their independent content or systems. This does not remove our responsibilities for services we supply or for providers where applicable law makes us responsible.
15. Liability and Consumer Rights
Australian Consumer Law and other applicable laws may give you guarantees and rights to cancellation, refund, compensation or other remedies. These Terms do not exclude, restrict or replace rights or liabilities that cannot lawfully be excluded. Subject to those rights, we do not accept responsibility for loss caused solely by a participant disregarding reasonable safety instructions, unauthorised account activity not attributable to our breach, or independent third-party conduct beyond our reasonable control. Responsibility for any loss must be assessed according to its cause and applicable law. No blanket waiver of all injury claims, automatic cap at the price of one class, or exclusion of our legally required care and skill is created by these Terms.
16. Administration, Interpretation and Complaints
2SWAGG INTERNATIONAL PTY LTD reserves the right to administer and clarify these Terms for 2SWAGG STUDIO, acting fairly, reasonably and consistently with the stated conditions, legitimate studio interests and applicable law. This is not an exclusive or legally final power to decide disputes. It does not permit arbitrary changes, retrospective removal of purchased rights or overriding a court, tribunal, regulator or your statutory rights. Contact us first if a condition or decision is unclear. We will consider the circumstances and aim to resolve complaints fairly. You remain free to seek advice or use the complaint and dispute-resolution avenues available under Australian law.
17. Updates and Applicable Law
We may update these Terms prospectively to reflect changes to services or law. Material changes will be brought to affected customers' attention where appropriate or required. Updated terms do not automatically reduce rights attached to an existing purchase without a lawful basis or your agreement. Reasonable, necessary safety instructions may apply immediately. These Terms are governed by the laws of New South Wales, Australia. The courts of New South Wales have non-exclusive jurisdiction, subject to any mandatory right to bring a claim in another court or tribunal. If a provision is unenforceable, it is ineffective to that extent and the remaining lawful provisions continue to apply.
18. Contact
For booking, cancellation, safety or terms enquiries, contact 2SWAGG STUDIO by email at 2swaggstudio@gmail.com or through https://www.2swagg.com/about-us#contact. Operator: 2SWAGG INTERNATIONAL PTY LTD. St Leonards studio: 87 Chandos Street, St Leonards NSW 2065, Australia. CBD class location: Level 6, 630 George Street, Sydney NSW 2000, Australia.
Booking for another person
Where the studio enables guest booking on your account, you may reserve up to two places in the same regular class, Workshop or whole MINISHOW course: one primary place and one named additional participant. Enter the actual attendee’s name. Each place requires a separate booking and payment using eligible standard Points or direct AUD payment. First Timer and Unlimited benefits are personal and cannot pay for another participant. Each reservation occupies its own place and can be cancelled separately, at least 24 hours before the selected class or the first whole-course session (Sydney time). Points return only to the paying account with their original expiry; no monetary refund applies for personal reasons. Each confirmed whole MINISHOW enrolment includes performer admission for its named participant, not an additional audience ticket. Guest booking does not transfer ownership of a pass or points balance.
For questions about these Terms of Use, contact us at our contact page.