FAQ

Visit our Schedule page, browse classes by date, and click BOOK NOW on the class you want. You will be prompted to log in or create an account if you have not already. Once logged in, choose from your available passes or purchase a new one to complete your booking. You will receive a confirmation email with all the details.

No! You are welcome to browse our full Schedule, Dancers, class types, and all other pages without creating an account. You only need to sign up when you are ready to book a class or purchase a pass.

We offer group classes and private sessions across a range of dance styles and levels. Group classes run for 1.5 or 2 hours and cater to all levels from Beginner to Advanced. Private sessions are available for 1.5 hours or 2 hours, ideal for personalised instruction. Check our Schedule page for the latest timetable.

Visit our Contact Us page to send us a message directly, or email us at 2swaggheels@gmail.com. We are happy to help with bookings, cancellations, pass questions, or anything else you need.

Cancellations must be made at least 2 hours before the class start time. To cancel a booking, please contact our customer service team via the Contact Us page or email us directly. Cancellations requested less than 2 hours before class cannot be refunded.

We offer three types of passes. Points Passes give you a set number of points (3, 5, 10, 15, or 20) that are deducted automatically when you book a class based on the class type and duration. Unlimited Passes give you free access to all regular group classes for 1 or 3 months (private sessions not included). Single Passes let you pay for one class at a time with no expiry.

Yes. Points Passes are valid for a set period depending on the package: 14 days for 3 points, 30 days for 5 points, 90 days for 10 points, 120 days for 15 points, and 180 days for 20 points. Unlimited Passes are valid for 1 or 3 months. Single Pass credits never expire.

Yes! Our Single Passes let you pay per class with no ongoing commitment: 1.5h Group Class is $35, 2h Group Class is $50, Private 1.5h is $70, and Private 2h is $100. Single Pass credits do not expire.